FAQs
You can find frequently asked questions here. If you cannot find the answer you are looking for, please contact us and send us your question, we will reply as soon as possible.
Household cleaning
1. Does Procuro have any products for cleaning kitchens and removing grease?
Yes, the Procuro Household Cleaning and Disinfectant Spray can be used for cleaning kitchens as it disinfects and removes stains. It can also be used in conjunction with Procuro’s Household Cleaning and Disinfectant Wipes for added convenience and ease. Procuro offer other products such as the Procuro Multi-Purpose Antiseptic Liquid which can be used for everyday household objects. Simply dilute the solution for application.
2. What is the QUAT disinfection formula? What are the benefits?
QUAT is a tried and trusted quaternary ammonium compound disinfectant that effectively eliminates 99.9% of harmful bacteria. Studies have proven its efficiency and safety therefore it is widely used in various professional medical products.
3. In terms of disinfection, is a higher concentration of alcohol better?
In order to eliminate 99.9% of harmful bacteria, the disinfecting alcohol (ethyl/isopropyl) must have an alcohol concentration of 60-80%. Contrary to popular belief, if the alcohol concentration exceeds 90-95%, the disinfection effectiveness actually decreases as it evaporates more quickly, leaving a shorter contact time with the microorganisms.
4. Can Procuro’s Ethyl Alcohol be used to disinfect cutlery and eating utensils?
Procuro’s Ethyl Alcohol is made using denatured pure alcohol that is food-grade tested therefore it can be used to disinfect cutlery and eating utensils as it is safe for consumption.
5. Does Procuro’s Multi-purpose antiseptic liquid affect pets such as Cats and Dogs when used to clean household objects?
Most disinfectants on the market contain toxin, however it is only harmful when used at high concentration. Once diluted, it is safe to use around pets.
Caution: Do not apply any disinfectant directly on pets as some animals tend to lick their own fur which could cause harm.
6. Does Procuro’s Multi-Purpose Antiseptic Liquid (Brown) stain or dye fabric?
Since the colour is natural and non-artificial, it does not dye or stain clothes. It dissolves upon contact with water and is suitable for cleaning and disinfecting fabric and clothes.
Personal Hygiene
1. Is Procuro’s Anti-dandruff shampoo suitable for all hair types?
Yes
2. Is Procuro’s Anti-dandruff shampoo effective in combating other problems such as hair-loss?
Procuro’s Anti-dandruff shampoo is formulated specifically for anti-dandruff and deep cleansing which prevents clogging of hair follicles therefore effectively preventing hair-loss while improving hair quality.
3. Can I use hair conditioner after using Procuro’s Anti-dandruff shampoo?
Yes. Procuro’s anti-dandruff shampoo promotes healthy scalp whereas hair conditioners are made specifically for hair quality and texture therefore both can be used together without adverse effects.
4. Will Procuro’s Antiseptic Alcohol Hand Sanitizer leave my skin feeling dry?
Generally, products with high alcohol concentration tend to leave skin feeling dry, however Procuro’s hand sanitizer is enriched with glycerin and aloe vera essence that moisturizes and nourishes your hand while you sanitize your hands.
5. Will Procuro’s Sanitizing body wash leave skin feeling dry?
Procuro’s Sanitizing Body Wash is infused with moisturising ingredients that will keep your skin feeling fresh and rejuvenated throughout the day. The additional lavender essential oil also helps soothe and relax your body.
6. I have used handwash from other brands that have made my skin feel tight, does that apply to Procuro’s antibacterial handwash?
Procuro’s antibacterial handwash is infused with aloe vera essence that will leave your skin soft and supple. Moreover, it is effective in eliminating 99.9% of harmful pathogens, actively preventing transmission of diseases.
7. Does Procuro have any products suitable for children?
Yes, Procuro’s Alcohol-Free, Rinse-Free Foaming Hand Sanitizer is effective in eliminating 99.9% of harmful bacteria and dermatology tested for sensitive skin. This product is alcohol and scent-free therefore it is gentle on the skin, making it suitable for infants, children or sensitive skin.
Wet Wipes
1. How does Procuro’s Alcohol-free wet wipes kill 99.9% of harmful bacteria?
Procuro’s Alcohol-free wet wipes use Benzalkonium Chloride as a disinfectant. It is FDA approved and one of the most commonly used disinfectants other than alcohol. Its’ non-alcoholic nature makes it a better choice for skin application as it is less harsh than alcohol wipes.
2. What material does Procuro use it its biodegradable wipes?
Procuro’s biodegradable wipes are made with 100% Viscose which is biodegradable certified meaning it can undergo self-decomposition in natural environments, effectively reducing negative environmental impact.
3. Do I need to rinse my shoes after using Procuro’s Sneaker Cleaning and Disinfecting Wipes?
No, the wet wipes will foam up when used and will dissipate shortly after.
4. Can I use Procuro’s Sneaker Cleaning and Disinfecting Wipes on other types of shoes?
Procuro’s Sneaker Cleaning and Disinfecting Wipes can be used on other types of shoes and leather goods. It is advised that users test on a small area beforehand if there are any uncertainties.
About Procuro
1. Are Procuro Products certified and tested?
Procuro products are developed by medical professionals and are tested and certified to meet the highest standard.
2. Does Procuro’s Hand Sanitizer meet the World Health Organization Standards?
Yes, our hand sanitizer meets the standards of WHO. It is also endorsed and used by major medical and public institutions and can be seen in various Hong Kong Government departments.
3. Is Procuro a Hong Kong Brand?
Yes, the brand is established in 2013. The name originates from latin, meaning ‘to care’.
4. Where are Procuro products made?
Procuro products have self-established production lines in various different countries.
5. Where can I purchase Procuro goods?
You can browse the entire catalogue of Procuro products on our official webpage and HKTVmall store. We also stock certain products in Titan Limited and Just Med Limited, available both online and offline. If you have any enquiries, feel free to contact +852 31508418 or email info@procuro-hg.com.
6. Can I order Procuro products in bulk?
Yes, feel free to contact +852 3150 8418 or email info@procuro-hg.com for enquiries on bulk orders.